Customer Agreement Framework

The provision and use of Liferay products and services are governed by terms and conditions contained in a contract framework consisting of (1) the Enterprise Services Agreement, which contains the general terms and conditions applicable to all of Liferay’s commercial offerings, and (2) one of the Appendices listed below, each of which contains the description of and the specific terms and conditions applicable to one of Liferay’s commercial offerings, respectively.

Note: When a Customer orders Services through an authorized Liferay Solution Partner, Liferay confirms that Liferay is responsible for providing the Services to Customer subject to the applicable terms and conditions. However, Liferay is not responsible and shall not be liable for (i) the actions or omissions of the Solution Partner, (ii) any additional obligations not set out in any separate agreement  between the Customer and the Solution Partner, or (iii) any products or services that the Solution Partner supplies to Customer under any separate agreements between the Customer and Solution Partner.

Enterprise Services Agreement

The version of the Enterprise Services Agreement applicable to a customer is based on the region and country in which the customer is located. If a customer’s location does not fall within a listed country, select "Other" within the applicable region.

North America
("NA")
Canada
Mexico
United States
North American - Other
Europe, Middle East & Africa
("EMEA")
France
Germany
Spain
United Kingdom
EMEA - Other
Asia & Pacific
("APAC")
Australia and New Zealand
India
Japan
Singapore
APAC - Other
Central & South America
("LATAM")
Brazil
LATAM - Other

Appendices

Within each Appendix section, the version of the Appendix applicable to a customer is based on the region and country in which the customer is located. If a customer’s location does not fall within a listed country, select "Other" within the applicable region.

North America
("NA")
Canada
Mexico
United States
North American - Other
Europe, Middle East & Africa
("EMEA")
France
Germany
Spain
United Kingdom
EMEA - Other
Asia & Pacific
("APAC")
Australia and New Zealand
India
Japan
Singapore
APAC - Other
Central & South America
("LATAM")
Brazil
LATAM - Other
North America
("NA")
Canada
Mexico
United States
North American - Other
Europe, Middle East & Africa
("EMEA")
France
Germany
Spain
United Kingdom
EMEA - Other
Asia & Pacific
("APAC")
Australia and New Zealand
India
Japan
Singapore
APAC - Other
Central & South America
("LATAM")
Brazil
LATAM - Other
North America
("NA")
Canada
Mexico
United States
North American - Other
Europe, Middle East & Africa
("EMEA")
France
Germany
Une erreur inattendue s'est produite
Spain
United Kingdom
EMEA - Other
Asia & Pacific
("APAC")
Australia and New Zealand
India
Japan
Singapore
APAC - Other
Central & South America
("LATAM")
Brazil
LATAM - Other
North America
("NA")
Canada
Mexico
United States
North American - Other
Europe, Middle East & Africa
("EMEA")
France
Germany
Spain
United Kingdom
EMEA - Other
Asia & Pacific
("APAC")
Australia and New Zealand
India
To further understand how you can build a more adaptable content architecture, explore Liferay’s Headless CMS capabilities and how they support governed, personalized experiences across your content, commerce, portals, and custom digital channels.

Frequently-Asked Questions

Navigating a headless architecture introduces new technical and strategic considerations. Here are answers to some of the most common questions organizations face when building their personalization engines.

What should you look for in a CMS for creative personalization?

Look for a CMS that lets marketers create, preview, localize, test, and reuse structured content variants without unnecessary developer involvement. Prioritize platforms supporting data integrations, robust fallbacks, experimentation, and workflows. The best choice depends on your specific channels, governance needs, and technical resources.

Does headless CMS personalization affect SEO?

Yes. Headless personalization affects SEO depending on when and where content is rendered. Client-side scripts can reduce crawler visibility, while server- or edge-rendered content ensures immediate availability. Protect rankings by using stable default content, fast rendering speeds, consistent metadata, and avoiding deceptive content swapping.

Can a headless CMS personalize content on its own?

Sometimes. Some platforms include native segmentation, decisioning, and experimentation, while others strictly store and deliver content variants. Regardless of native features, effective personalization always requires reliable customer data, consent controls, and delivery logic. Always verify which capabilities require custom development or external integrations.
Japan
Singapore
APAC - Other
Central & South America
("LATAM")
Brazil
LATAM - Other

Supplemental Terms

End User License Agreement

As on open source company, Liferay makes DXP (and certain other software) available to you under a dual-licensing approach, whereby you may choose between either its EULA or an open source license (LGPL-2.1-or-later in the case of Liferay DXP).

Global

Liferay Certification Program Agreement

This Appendices describe the additional terms and conditions applicable to the specific Services that Liferay offers. Within each Appendix section, locate the region where your country is located, then select your country. If your country is not listed, select "Other" within your region.

Certification Program Agreement

Export Information

Global

Other Documents

Copyright
Marketplace Terms of Service